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How king8888 Handles Your Personal Information

When you open an account with us, you share information we take seriously — your name, contact details, and the payment methods you use like DANA, OVO, or GoPay.

Account data protectionDANA, OVO, GoPay wallet privacyYour right to access your dataClear data retention termsDirect contact for privacy requests
king8888 How king8888 Handles Your Personal Information
PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you want to request a copy of your stored data, ask us to correct something, or raise a concern about how we handled your information, our support team handles privacy requests directly. Use any of the contact paths below and quote your registered account email so we can locate your records without delay.

Live Chat Support Start a live chat session from within your account dashboard. Our support team can verify your identity and log a formal privacy request during the same session.
Email Request Send your privacy request to our support email address. Include your registered name and the e-wallet you use — DANA, OVO, or GoPay — to help us match your account records accurately.
In-Account Help Centre Log into your account on mobile or desktop, open the Help section, and submit a privacy ticket directly. This path gives your request a reference number you can follow up on.
HOW WE PROTECT YOU

Data Handling, Cookies and Account Security

We apply security measures at the account level and at the point where your payment data moves between your wallet and our platform. Here is how each layer of our data handling works in practice.

Cookies and Session Tracking

We use session cookies to keep you logged in and to remember your wallet preference — DANA, OVO, or GoPay — across visits. You can clear cookies via your mobile browser settings at any time.

Payment Data Handling

Your e-wallet credentials are passed directly to the payment processor over an encrypted connection. We store only a transaction reference on our side — never your full wallet PIN or account password.

Data Retention Period

Account records are kept for as long as your account is active and for a defined period after closure to handle any outstanding dispute. Once that window passes, personal records are deleted from active storage.

Requesting Changes or Deletion

You can request correction or deletion of your personal data by contacting our support team through live chat or email. We aim to respond to all data requests within a reasonable timeframe after verifying your identity.

Common Questions About Our Privacy Policy

These are the questions we hear most often about data, cookies, wallet privacy, and your account rights. If your question is not here, reach us through the contact paths above.

We collect your name, email, date of birth, and the payment details linked to your DANA, OVO, or GoPay wallet. Device and session data is also logged to verify secure login activity.

Only a transaction reference is stored on our side. Your full wallet credentials are handled by the payment processor directly over an encrypted connection and are never kept in plain form on our servers.

Yes. Contact our support team via live chat or email, quote your registered account email, and we will compile what we hold on your account. We respond after confirming your identity.

We retain records for a defined period after account closure to cover any unresolved disputes or legal obligations. Once that period ends, your personal data is removed from active storage.

We do not sell your data to marketing companies. Data is shared only with payment processors like DANA, OVO, and GoPay, and only to the extent needed to complete your transactions.

Open the Help section inside your account or reach us through live chat or email. Verify your identity, state what you need corrected or removed, and we will action the request within a reasonable timeframe.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.